Welcome to CNA’s MAKE WAY FOR MONDAY, a weekly E-blast for nonprofits to share accumulated news, articles, and announcements that we hope you will find useful. If you have any events or articles that you want to share please forward them to Jennifer Braun at firstname.lastname@example.org and we will try to get them included.
Customer Relationship Management:
The inner side of Organizational change
Thijas Homan | TEDxAmsterdamED
Theory of Change is essentially a comprehensive description and illustration of how and why a desired change is expected to happen in a particular context. It is focused in particular on mapping out or “filling in” what has been described as the “missing middle” between what a program or change initiative does (its activities or interventions) and how these lead to desired goals being achieved. It does this by first identifying the desired long-term goals and then works back from these to identify all the conditions (outcomes) that must be in place (and how these related to one another causally) for the goals to occur. These are all mapped out in an Outcomes Framework. READ MORE…